What's the difference between WhatsApp Official and QR?

The Official API (Meta/WhatsApp Business API) is the recommended option for production: more stable and without the risk of being blocked. QR connection (Z-API, Uazapi, Evolution API) is faster to set up and useful for testing, but uses WhatsApp's unofficial API.

Can the agent reply to Instagram comments automatically?

Yes. You choose which posts the agent should monitor and can set keyword triggers. The agent can also move the conversation to DM via private reply — within Instagram's allowed 7-day window.

Can I connect the same agent to multiple channels at once?

Yes. A single agent can be active on WhatsApp, Telegram, Instagram, and your website widget at the same time. The tone and rule settings are shared — each channel uses the same behavioral baseline.

What is the automatic follow-up?

It's a scheduled message sent to leads who haven't replied after a configurable time window. Useful for re-engaging contacts without any manual action.

100+ native connectors

Deploy your agent where your customers already are.

SquadOS has native integration with hundreds of online services and connects your agent in one click: official WhatsApp, QR-based WhatsApp, Z-API, Uazapi, Evolution, Instagram, Telegram, website widget, CRMs, calendars, automations, and more.

Connect my channel

Your agent is configured, but it only creates results when it shows up in the channels and systems your operation uses every day. SquadOS connects the same agent to official WhatsApp, unofficial QR-based WhatsApp, Z-API, Uazapi, Evolution API, Telegram, Instagram Direct, Instagram Comments, website widget, and 100+ external connectors for CRM, calendar, email, data, analytics, files, and automations. Every integration inherits the tone, rules, and guardrails you defined.

WhatsApp: Official API and QR

Use the WhatsApp Business Official API for production stability, or connect via QR (Z-API, Uazapi, Evolution API) for testing and unofficial use.

Instagram Direct and Comments

Reply to DMs automatically, react to mentions and story replies, and respond to comments on selected posts with keyword filtering — with an option to move to DM via private reply (7-day window).

Telegram, website widget, and REST API

Connect to Telegram via bot token, embed a chat bubble on your site with one line of code, or integrate any system via REST API.

Automatic follow-up

Set up scheduled messages to leads who didn't reply, keeping the conversation going without manual action.

100+ native connectors

Connect the agent with the services your operation already uses

Official or QR-based WhatsApp, Instagram, Telegram, website widget, and dozens of external integrations for data, CRM, email, automation, analytics, files, and productivity.

WhatsApp Oficial

WhatsApp QR

Z-API

Uazapi

Evolution API

Instagram

Widget no site

ElevenLabs

OpenAI

Gamma

Gemini

Fal.ai

Hugging Face

OpenRouter

Replicate

Tavily

Apify

Firecrawl

Parsehub

Supabase

Google Analytics

Google Search Console

Metabase

Microsoft Clarity

Mixpanel

PostHog

Gmail

Mailcheck

Outlook

Postmark

Resend

Freshdesk

HubSpot

Salesforce

Stripe

Zendesk

Zoho

Bubble

Discord

Microsoft Teams

Slack

Airtable

Basecamp

Cal.com

Calendly

ClickUp

Google Calendar

Jira

Jotform

Linear

Monday.com

Notion

Google Docs

Google Drive

Google Sheets

OneDrive

Baserow

Cloudflare

DigitalOcean

GitHub

Google Maps

NocoDB

OpenWeather

Postman

Prisma

Snowflake

Softr

Meta Ads

Google Ads

Make

Canva

Figma

Google Meet

Google Photos

YouTube

Miro

Strava

How it works

Pick the channel, connect your credentials, and the agent immediately responds with the tone and rules you configured.

Choose the channel

Select from WhatsApp (Official or QR), Telegram, Instagram, website widget, or REST API in the integrations settings.

Connect your credentials

For WhatsApp Official, paste your API credentials. For QR, scan with the desired number. For Telegram, enter the bot token. For Instagram, authorize your Business account.

The agent responds with your tone and rules

From there, the agent handles the channel with the prompt, tools, and guardrails you defined — no extra per-channel configuration required.

Frequently asked questions

What's the difference between WhatsApp Official and QR?

The Official API (Meta/WhatsApp Business API) is the recommended option for production: more stable and without the risk of being blocked. QR connection (Z-API, Uazapi, Evolution API) is faster to set up and useful for testing, but uses WhatsApp's unofficial API.
Can the agent reply to Instagram comments automatically?

Yes. You choose which posts the agent should monitor and can set keyword triggers. The agent can also move the conversation to DM via private reply — within Instagram's allowed 7-day window.
Can I connect the same agent to multiple channels at once?

Yes. A single agent can be active on WhatsApp, Telegram, Instagram, and your website widget at the same time. The tone and rule settings are shared — each channel uses the same behavioral baseline.
What is the automatic follow-up?

It's a scheduled message sent to leads who haven't replied after a configurable time window. Useful for re-engaging contacts without any manual action.

Related features

Human Handoff

Hand a conversation from the AI to a human when needed — triggered by the agent or an admin. The AI stops responding until manually reactivated.

AgentMaker

Say what the agent needs to do and AgentMaker sets everything up: prompt, model, tools, knowledge base, and channels. No AI expertise required.

AutoLearn

Every question the agent doesn't answer well becomes an improvement opportunity. AutoLearn spots them on its own, groups them by similarity, and gives you a button to add them to the knowledge base.

Take your agent where your customers are

WhatsApp, Telegram, Instagram, your site — connect all channels in minutes.

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